Frequently Asked Questions
If you don't find the answer you need, contact us. You may be the one to save others.
Where do I find my API key?
See Find your API key.
There are unknown charges on my account
Your API key may have been compromised. If you've investigated and determined that's the case, here's how to fix it.
- Contact support and request that they deactivate your current key.
- Generate a new key (see Find your API key), and keep it hidden... keep it safe.
I have an encrypted email - will that work?
The What Consumer APIs are Available? APIs accepts MD5 Hashed emails as well as unencrypted emails.
Do you have data for businesses and people outside of the U.S.?
Versium REACH APIs currently support only US Data.
Why do I get different results from different APIs?
Each API uses the match codes (fuzzy and precise matching) and data sources (broad or only the most reliable) that make the most sense for what you're trying to accomplish. This difference can result in the same inputs returning lots of matches or none, depending on the API call.
Updated about 2 years ago